Humana Access: How to Register Your Online Account (First-Time Users)

NOTE: If you already have a MyHumana account, you can access your online spending account(s) by clicking the link to HumanaAccess.com from the bottom of the dashboard pages.

Or you can go directly to humanaaccess.com to register (see below).

Go to http://www.humanaaccess.com.
Click the REGISTER button in the upper right corner of the home screen.

REGISTRATION – STEP 1

Enter your First and Last Name and Zip Code.

If you have received a Humana Access card, check the box accordingly to validate your card number.

Click NEXT.

Some users may be prompted to enter their Employer and Employee ID. To obtain the required IDs for input, select to Chat with Us on MyHumana or by call our Customer Care Team at 1-800-604-6228 (TTY: 711), 8:00 a.m. - 7:00 p.m. Eastern time.

REGISTRATION – STEP 2

Next, you will validate your account using a one-time passcode.

Pick a method to receive your validation code.
- The validation code will be sent to either your email address or mobile phone number on file.
Enter the Validation Code
Click NEXT.

REGISTRATION – STEP 3

Next, you’ll create your User Name and Password for the website.

Choose a User Name.
Enter your Email Address.
Choose a Password.
Click NEXT.

REGISTRATION – STEP 4

Next, you will set up your secure authentication to help ensure your account is secure and private.

Select four security question from the list and provide your answers. These questions will be randomly asked during subsequent logins to ensure security.
When finished, click NEXT.

REGISTRATION – STEP 5 and STEP 6

On the final two steps, you will be confirming the information you entered for your email address and authentication questions.

On the next page, you will be prompted to verify your email.
If your email address is correct, click NEXT.
Lastly, you will be prompted to verify your security questions and answers.
Review the information you entered during the secure authentication process, and confirm it is accurate.
Then click NEXT.
A confirmation page will display the successful completion of your registration.
When finished, click

Other items to double-check:

Make sure the name you enter matches the name on your Humana Access card.
Make sure both the password and login ID have the correct number of characters and that all special rules are followed.
If you are unable to register or need help, chat with us on MyHumana or call our Customer Care Team at 1-800-604-6228 (TTY: 711), 8:00 a.m. - 7:00 p.m. Eastern time.

How to Register Your Account